| My password doesn't work? |
We'll do our very best to assist you in this annoying situation!
Please make sure you enter the info exactly as it's been given to you. Try copying the username and password into the login box. Our usernames and passwords are CaSe SeNsItIvE which might seem confusing.. Our system doesn't see "JOHN" as the same as "john".
If you're unsure about your login details, then please go to the password retrieval page Here to get your current login details right away :)
If you're 100% sure that the login info is correct and you're using Internet Explorer, please try to install this fix:
Step 1:
Internet Explorer 6 Service Pack 1, Please install Update Part 1
Step 2:
Now install this upgrade: Update Part 2
If this doesn't solve the problem please try to access the protected area with another internet browser like the new Mozilla FireFox, you can download it free here:
Download FireFox It's a small 4MB download and it's a highly recommended browser! |
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